Welcome to Fourth NEW Wine LLC. We are dedicated to providing you with a smooth and efficient shipping experience for all your cup purchases. Below are our shipping terms and conditions that apply when you order from our website.
Shipping Areas We currently ship to addresses within the contiguous United States. If you are located outside this area and wish to make a purchase, please contact us directly to discuss potential shipping options.
Shipping Rates and Methods Shipping costs are calculated based on the size and weight of your order and the delivery location. We offer several shipping methods to meet your needs:
Standard Shipping: Typically takes 5-7 business days. Expedited Shipping: Available for an additional charge, allowing you to receive your order more quickly, typically within 2-3 business days.
Order Processing Orders are processed and shipped during regular business hours (Monday through Friday 9:00 AM to 5:00 PM EST, excluding holidays). Orders placed after business hours, on weekends, or holidays will be processed the next business day.
Tracking Your Order Once your order has been shipped, we will send you a shipping confirmation email that includes a tracking number and link to the carrier’s site. This allows you to monitor the status of your shipment.
Delivery Times While we do our best to ensure timely delivery, actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays. If there is a significant delay, we will contact you via email or phone.
Damaged Items If you receive a damaged item, please contact us immediately at caitlinhuggins@fourthnewwine.com or call us at 803-861-056. We will work with you to resolve the issue as quickly as possible.
Returns and Exchanges Please refer to our Return Policy for information on how to return or exchange an item. Note that shipping charges are non-refundable, except in cases where we have made a shipping error.
Contact Us For any further questions about shipping or your order, please do not hesitate to contact us:
Email: caitlinhuggins@fourthnewwine.com Phone: 803-861-056 Address: 419 Summer Dr, Conway, SC 29526-9345 Thank you for choosing Fourth NEW Wine LLC for your purchases. We look forward to serving you!
